ESG

ESG

We understand and accept our responsibility towards the community and the environment.

In the ProService Finteco group of companies, we face challenges and strive for continuous growth. However, this development is always based on creating a responsible business guided by the best practices that accompany our daily work and that are reflected in the principles of our ESG Policy, which we make available to you.

ESG program at ProService Finteco group of companies:

E – Environment

We take initiatives to promote greater environmental responsibility.

S – Social responsibility

We care about local communities and our employees.

G – Corporate governance

We live our values through clear policies and defined rules and procedures.

Equal opportunity, diversity and inclusion

The concept of diversity management in the ProService Finteco group of companies is based on 3 concepts – equal opportunities, diversity and inclusion – which is reflected in our employment structure.

We pay particular attention to parities. As one of the few companies in the financial market, we can boast almost 50% of women in the company and an equally high percentage of female employees who hold managerial positions.

Our ESG initiatives

We are where others need us.

ProService Finteco supported the SOS Children's Villages Association

ProService Finteco supported the SOS Children's Villages Association.
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ProService Finteco Group signs Diversity and Inclusion Declaration

ProService Finteco has signed the Diversity and Inclusion Declaration on building a supportive work environment.
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ProService Finteco named “Friendly Workplace 2019”

For the second time, we are pleased to recognize ProService Finteco with the “FRIENDLY WORKPLACE” emblem.
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ProService Finteco named “Friendly Workplace 2018”

ProService Finteco received the 2018 “FRIENDLY WORKPLACE” award.
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ProService Finteco Group has joined the UN Global Compact

ProService Finteco Group has joined the UN Global Compact – the world's largest initiative bringing together businesses working for sustainable development.
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ProService with green office certificate.

We are pleased to announce that after the audit carried out by the Foundation for Environmental Education we received the Green Office certificate. Applying for the certificate was related to the adopted ESG policy, which includes, among others, creating a friendly working environment and environmental education.
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More than 50% of our employees are women.

“The one who wants looks for a method; the one who does not want looks for a reason” – this aphorism by the Polish writer Stefan Żeromski perfectly reflects Emilia’s attitude to action!
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Policies applicable in the ProService Finteco group of companies

In the ProService Finteco group of companies, we actively support a preventive approach to environmental problems, take initiatives to promote greater environmental responsibility, and support the development and diffusion of environmentally friendly technologies.
  • ABSL Diversity Declaration

    In the ProServce Finteco group of companies, we comply with prohibitions on discrimination and take necessary efforts to respect diversity in the workplace. We create organizational culture based on mutual respect, equal treatment, access to development opportunities and using the potential of employees regardless of their ethnic origin, age, gender, sexual orientation, nationality,citizenship, religion, political beliefs or union membership. We strive to ensure reasonable diversity in the selection of personnel within our business (including recruitment processes), while maintaining the primacy of knowledge, professional competence and social skills.
    As members of ABSL, in 2020 we signed the Diversity and Inclusion Declaration on building a supportive work environment.

  • Charity

    In the ProService Finteco group of companies, we have long supported charitable organizations. We want to be a responsible partner, a good neighbor and contribute to the improvement of the quality of life of those in need. We also place emphasis on equal opportunities, gender balance and the creation of appropriate working conditions for our employees; we not only support their development but also offer them material support.

  • Anti-Harassment Policy for companies from the group

    In the ProService Finteco group of companies, an internal Anti-Harassment Policy sets out the procedure for dealing with situations of harassment and the rights and obligations of employees in such a situation.

  • Privacy Policy and Data Processing Policy

    In the ProService Finteco group of companies, the Privacy Policy sets out the principles that inform Users of the Website about aspects of obtaining, processing, using and securing data about users of the Website, while the Data Processing Policy contains information about the processing of personal data by ProService Finteco.

  • Regulations for the Prevention of Conflicts of Interest

    In the ProService Finteco group of companies, we have developed internal regulations to prevent conflicts of interest and protect confidential information within the company.

  • Anti-Corruption Policy

    In the ProService Finteco group of companies, we have zero tolerance for any form of corruption. Corruption runs counter to our efforts to be a responsible company. We want to actively participate in business as a responsible and trustworthy company. Our zero-tolerance policy on corruption applies to all of us, as well as to associates and business partners acting on our behalf. All executives are required to take a key role in creating an organizational culture in which corruption will not have a chance to exist and is unacceptable in any form.

  • Fraud Prevention Policy

    An important issue in the ProService Finteco group of companies is to continuously improve the security of business processes occurring in the organization through comprehensive fraud risk management as part of the anti-fraud system.

  • Information Security Policy

    In the ProService Finteco group of companies, information security procedures are an integral part of our overall system of internal control. We make sure that our resources are protected from loss or unauthorized use.

  • Signaling mechanism and signaller protection

    Group employees and other Third Parties performing activities on behalf of the Group may report potential violations, including in an anonymous manner. All notifications should be sent to the address of the
    Supervision Inspector of ProService Finteco Sp. z o.o., in the form of:
    a.electronically, to the e-mail address naruszenia@psfinteco.pl;

    b. by paper, to the Supervision Inspector, to the following address:
    ProService Finteco Sp. z o.o., ul. Konstruktorska 12A, 02-673, Warsaw,
    with a note CONFIDENTIAL – to the addressee.

    Submitting a report may not result in any repressive actions, discrimination or other unfair treatment against the reporting person.
    For this purpose, the Supervision Inspector and persons participating in further stages of the investigation are obliged to keep the reporting person’s data confidential and are forbidden to provide information about the report to the immediate superior in the context of assessing the quality of this person’s work. The fact of reporting may not be a reason for the employee to be refused employee benefits or a reason for termination of employment.

    c. via an external company SeeHearSpeakUp, which provides a telephone number: from Poland – 00800 9687 4357, and also enables sending notifications through its website: https://www.seehearspeakup.co.uk/submit-a-concern

    The reporting hotline operates 365 days a year, 24 hours a day, and provides a professional and confidential service.

    Download guidebook.

ProService Finteco observes and applies the United Nations Global Compact principles in its operations.