Who are we?

What do we do?

ProService Finteco Sp. z o.o. is a company offering professional and comprehensive IT solutions as well as services for financial institutions in Poland and abroad. The goal of our company is to provide professional solutions, business applications and outsourcing services tailored to individual needs and requirements. ProService Finteco cooperates with major investment funds, pension funds, insurance companies and banks, supporting key processes of handling financial products and services as well as customer service.

Quality and safety

Ensuring data security and process continuity is one of the priorities of ProService Finteco Sp. z o.o.

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The security of our clients’ data is ensured by advanced security systems, as well as multi-level control and restrictive access procedures. We also deployed Business Continuity and Recovery Plan which ensures continuity of processes in the event of system failure and unforeseen external events.

For years, we have observed a policy of transparency of our solutions and emphasized the continuous development of tools and control processes. The high quality of the security and control systems deployed has been confirmed by both independent auditors and our clients.

The effectiveness of our procedures is monitored by several independent departments in our company. Cyclical quality and safety checks are carried out by, among others, the Risk Assessment and Internal Audit Department, Information Security Officer and the Company’s Management Board.

ISAE 3402

The high standard of our control systems and processes has been documented and checked by an independent auditor. As a result, we obtain  a yearly report prepared in accordance with the international standard ISAE 3402. (until 2010 – SAS 70).

ISO 9001

In 2004, ProService Finteco received the Quality Management System Certificate for the first time, up to the standard ISO 9001:2000 (PN – EN ISO 9001:2001). Since then, the compliance of the implemented system with the standard and earlier assumptions has been certified every year by an independent, external certification body.

ISO 27001

The IT security system is periodically verified by an independent certification body, which confirms the high quality of our solutions with a certificate of compliance with ISO 27001.

Corporate Structure

The following entities comprise of Companies: ProFund S.à r.l., ProService Finteco Sp. z o.o., Makeitright Sp. z o.o., Moventum S.C.A., Moventum Asset Management S.A.

ProService Finteco

ProService Finteco is a leader in the sector of financial companies that deliver services and technological solutions for investment and pension funds, insurance companies and banks. The company supports the processes of distribution of financial products and services, as well as services dedicated to retail and corporate clients.

Moventum

Moventum S.C.A. is a full service provider for financial advisors and their clientele as well as institutional clients and asset managers from around the world, offering a comprehensive range of securities services including custody. Its digital platform “MoventumOffice” offers more than 10,000 funds, ETFs and other securities. The wholly owned subsidiary Moventum Asset Management S.A. offers a range of high-quality asset management solutions with an excellent track record.

Moventum Asset Management S.A.

Moventum Asset Management S.A. (Moventum AM) is a wholly owned subsidiary of Moventum S.C.A. The management company – where the asset management expertise of Moventum has been concentrated since 2019 – manages Moventum’s own funds of funds as well as individual mandates as part of its asset management portfolios.

ProFund

ProFund S.à r.l. is a Luxembourg holding company invested in Moventum S.C.A, Moventum Asset Management S.A, both businesses established in Luxembourg and ProService Finteco a business established in Poland. Each of these businesses offer comprehensive fund and distribution services to asset managers, institutional investors, fund promoters and family offices.

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Mission of ProService Finteco

Our mission is to be a leader in providing advanced solutions for investment funds, as well as the insurance and banking sectors.

  • We develop long-lasting relationships with customers, employees and shareholders.
  • Each day we want to be the first choice provider of services and solutions for existing and potential clients.
  • We provide professional services, tailoring them to the needs and requirements of both clients and the market.
  • We promote a culture of cooperation, action and searching for new solutions. People are our potential!
  • We support our employees in taking initiatives and putting their ideas into practice.
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Company Structure

Our company comprises of Experts who work in Divisions and Departments. Our main areas of activity are:

  • Operations – execution of transactions on Participants’ registers in PS Finteco’s client databases,
  • Asset Administration and Valuation – administration, accounting and valuation of investment and pension fund assets,
  • Sale of products and services; customer service – ongoing cooperation with clients,
  • IT – development of ICT solutions for the financial sector,
  • Support units (Audit, Finance, HR, Legal, PMO, Administration)

Get to know our Team

Emilia Guz

President of the Management Board

A graduate of the University of Ecology and Management in Warsaw. Her career at ProService Finteco began in 1997 in the Operations Team, and since 2005 she has worked in the area of Customer Relationship Management.
...read moreFrom 2005 to 2006 she was the Manager of Telephone Customer Service, from 2006 to 2010 she held the position of Key Account Manager, and from April 2010 to September 2017 she managed the Customer Service Division. She currently serves as Vice President of the Management Board and is responsible for the Company’s operational processes.

A graduate of the University of Ecology and Management in Warsaw. Her career at ProService Finteco began in 1997 in the Operations Team, and since 2005 she has worked in the area of Customer Relationship Management.
From 2005 to 2006 she was the Manager of Telephone Customer Service, from 2006 to 2010 she held the position of Key Account Manager, and from April 2010 to September 2017 she managed the Customer Service Division. She currently serves as Vice President of the Management Board and is responsible for the Company’s operational processes.

Agnieszka Jackowska

Member of the Board

A graduate of the University of Warsaw, Faculty of Law and Administration. Associated with the capital market since the beginning of her career, that is since 1993. From 1993 to 1999 she was Head of the Settlement Department at EASTBROKERS Warszawski Dom Maklerski, ...read morefrom 1999 to 2003 she held the position of Deputy Director for Operations at Agent Transferowy Besta Sp. z o.o., and then from 2003 to 2007 she was Head of the Transfer Agent Department at Bank Millennium S.A. She joined ProService Finteco in 2007, serving as Head of the Clearing Department, and then as Deputy Director and Director of the Operations Department. She currently serves as a Member of the Management Board and, as Director of the Operations Division, is responsible for the Company’s operational processes.

A graduate of the University of Warsaw, Faculty of Law and Administration. Associated with the capital market since the beginning of her career, that is since 1993. From 1993 to 1999 she was Head of the Settlement Department at EASTBROKERS Warszawski Dom Maklerski, from 1999 to 2003 she held the position of Deputy Director for Operations at Agent Transferowy Besta Sp. z o.o., and then from 2003 to 2007 she was Head of the Transfer Agent Department at Bank Millennium S.A. She joined ProService Finteco in 2007, serving as Head of the Clearing Department, and then as Deputy Director and Director of the Operations Department. She currently serves as a Member of the Management Board and, as Director of the Operations Division, is responsible for the Company’s operational processes.

Michał Muzalewski

CFO, Member of the Board

A graduate of the Warsaw School of Economics. His professional career started in BRE Bank Corporate Banking in 2010-2012. From 2012 to 2017 he worked in the PwC financial institutions assurance team. In 2017-2020,...read more he continued his career at MCI TFI in the areas of risk management and financial controlling of PE funds. In 2020, he joined the ProService Finteco team, taking responsibility for financial controlling of the Group. Since September 2023, he has served as a Board Member in the role of Chief Financial Officer.

A graduate of the Warsaw School of Economics. His professional career started in BRE Bank Corporate Banking in 2010-2012. From 2012 to 2017 he worked in the PwC financial institutions assurance team. In 2017-2020, he continued his career at MCI TFI in the areas of risk management and financial controlling of PE funds. In 2020, he joined the ProService Finteco team, taking responsibility for financial controlling of the Group. Since September 2023, he has served as a Board Member in the role of Chief Financial Officer.

The Supervisory Board consists of

 

Karim Khairallah – Member of the Supervisory Board

Przemysław Krych – Member of the Supervisory Board

Andrzej Klesyk – Member of the Supervisory Board

Paweł Sujecki – Member of the Supervisory Board

Christian van Houtven – Member of the Supervisory Board

David o’Neill – Member of the Supervisory Board

Janusz Madurski – Member of the Supervisory Board

 

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