How can we help your company?

Checklists are a set of modern tools for managing the implementation of many tasks by individual teams and employees. A dedicated panel (dashboard) shows service statuses of particular cases, which enables monitoring and management of processes.

The solution allows for full parameterization of list types and tasks to be handled. Individual cases can be reported and registered both manually by employees and automatically based on information from the website, IT system, events such as IVR or e-mail. Each case may have its attachments.

Checklists is an excellent solution for handling complaints, requests and customer inquiries. The system allows to handle the case through a dedicated path for a given type of request, automate the preparation of responses based on templates, monitor the status of the case and the time of its implementation, automatically transfer and close the cases.


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